Privacy Policy

1. Who We Are

Timetables Pro is a school timetable management platform ("Service") designed to help educational institutions create, manage, and optimize their schedules. This Privacy Policy governs the collection, use, and protection of personal information through our website and services.

2. Information We Collect

2.1 Information You Provide

When you register for and use our Service, we may collect:

• Account Information: Name, email address, phone number, and password
• School Information: School name, educational levels, and related organizational data
• Scheduling Data: Teacher names, classroom information, course details, and timetable configurations
• Communication Data: Messages and feedback you send to our support team

2.2 Information Collected Automatically

When you access our Service, we automatically collect:

• Device Information: Device type, operating system, and browser type
• Usage Data: Pages visited, features used, and time spent on the Service
• Log Data: IP address, access times, and referring URLs

3. How We Use Your Information

We use the collected information solely for the following purposes:

• Service Delivery: To provide, maintain, and improve our timetable management services
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Communication: To send important service updates, security alerts, and respond to your inquiries
• Service Improvement: To analyze usage patterns and improve our platform's functionality and user experience
• Security: To detect, prevent, and address technical issues and security threats

4. Information Sharing

We do not share your personal information except in the following limited circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., hosting, email delivery) under strict confidentiality agreements
• Legal Requirements: When required by law, legal process, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

5. Data Security

We implement robust security measures to protect your information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
• Access Controls: Strict access controls limit who can access your data within our organization
• Secure Storage: Your data is stored on secure servers with industry-standard protection measures
• Regular Audits: We conduct regular security assessments and updates to maintain data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing best practices.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may retain certain information as required by law or for legitimate business purposes, such as:

• Resolving disputes and enforcing our agreements
• Complying with legal obligations
• Maintaining security and preventing fraud

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Withdrawal of Consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for the Service to function properly (e.g., authentication, session management)
• Preference Cookies: To remember your settings and preferences (e.g., language selection)
• Analytics Cookies: To understand how users interact with our Service and improve functionality

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our Service.

9. User Data Protection

Our Service is designed for use by educational institutions, school administrators, teachers, and authorized staff members. We collect and process user data solely for the purpose of providing our timetable management services. All user information, including teacher and student scheduling data, is treated with strict confidentiality and is never shared with unauthorized parties.

10. Data Storage and Location

Your data is stored exclusively on our secured servers. We do not transfer your data to third-party services or across international borders. Only authorized Timetables Pro management personnel have access to the servers and data infrastructure, ensuring your information remains protected and under our direct control at all times.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending you an email notification for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us